Fuck You Very Much, Tivo


I've been recruiting my ass off for TiVo and built up some nice reward points from recent referrals. This is the thanks I get.

The official end date for the TiVo Rewards program is May 28th, 2008 at 11:59PM ET. It will be terminated at that point, no exceptions.
This really sucks. I was just a few points away from the reward I wanted too. Their reason why, is pretty cryptic:
The TiVo Rewards program began as a way to reward our loyal fans and encourage them to spread the word about the joys of TiVo. In a recent survey of Rewards participants, we discovered new and different ways to involve our fans and keep them more connected to TiVo and other TiVo customers.
So I check my email this morning and have a nice little fuck you email telling me I've got 90 days to redeem my points or they're all gone. I feel really sorry for the suckers who had a TiVo credit card and had been accruing points this way. I understand that TiVo probably has some solid business reasons for this, but pissing off your best customers is not usually a good approach.


Comments

And I just went to the page and found out that my piddly 5000 pts "expired" at the end of December. I am NOT a happy camper.

Posted by: Phelps at February 28, 2008 4:24 PM
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